The Secret To Sucessful Customer Service Starts

Next Time Someone Tells You 'never,' Remember That Means 'not For At Least One Hour.'

The Reason You Have To Say "trust Me" Is That You Haven't Earned It And Are Forced To Ask For It - Bad Move.

Satisfied Customers Are Apathetic. Loyal Customers Will Be Your Advocate.

The Key Is Not To Call The Decision Maker. The Key Is To Have The Decision Maker Call You.

Attitude Precedes Service. Your Positive Mental Attitude Is The Basis For The Way You Act And React To People. 'you Become What You Think About' Is The Foundation Of Your Actions And Reactions. What Are Your Thoughts? Positive All The Time? How Are You Guiding Them?