The Secret To Sucessful Customer Service Starts

Obstacles Can't Stop You. Problems Can't Stop You. Most Of All, Other People Can't Stop You. Only You Can Stop You.

Most People Will Not Do The Hard Work It Takes To Make Success Easy. Don't Be Like Most People.

Biggest Question: Isn't It Really 'customer Helping' Rather Than Customer Service? And Wouldn't You Deliver Better Service If You Thought Of It That Way?

If You Make A Sale, You Can Earn A Commission. If You Make A Friend, You Can Earn A Fortune!

The Best Way To Apologize Is To Let The Customer Vent First. Don't Interrupt, Just Take Notes And Make Empathetic Noises. You Can Even Tell The Customer That It Makes You Mad Too. Second, Ask The Customer What Their Speed Of Need Is. Tell Them What They Ant To Hear. That You Apologize, That You Understand How They Feel, That You Are Meeting With The Appropriate People To Get A Resolve, And That It Will Be Done In 24-hours.