The Person Who Fails The Most Wins.

It Takes Three Years To Be An Overnight Success, Sometimes More.

Empathy Requires Something Extremely Difficult: Accepting The Fact That We Are Not And Never Will Be In The Other Person's Shoes. There's No Rational, Universal Course Because Individuals Have Different Goals, Different Worldviews And Different Experiences.

Just Saying Yes Because You Can't Bear The Short-term Pain Of Saying No Is Not Going To Help You Do The Work.

Excellence Isn't About Meeting The Spec, It's About Setting The Spec.

Communication Is The Transfer Of Emotion.