The Most Important Figures For Management Of

Research Shows That The Climate Of An Organization Influences An Individuals Contribution Far More Than The Individual Himself.

It Is Not Enough That Top Management Commit Themselves For Life To Quality And Productivity. They Must Know What It Is That They Are Committed To - That Is, What They Must Do. These Obligations Cannot Be Delegated. Support Is Not Enough; Action Is Required.

The Aim Of Leadership Should Be To Improve The Performance Of Man And Machine, To Improve Quality, To Increase Output, And Simultaneously To Bring Pride Of Workmanship To People. Put In A Negative Way, The Aim Of Leadership Is Not Merely To Find And Record Failures Of Men, But To Remove The Causes Of Failure: To Help People To Do A Better Job With Less Effort.

Profit In Business Comes From Repeat Customers, Customers That Boast About Your Project Or Service, And That Bring Friends With Them.

Knowledge Needs To Be A Verb.