The Large Organization Has To Learn To

Miracles Are Great, But They're So Damn Unpredictable.

In A Few Hundred Years, When The History Of Our Time Will Be Written From A Long-term Perspective, It Is Likely That The Most Important Event Historians Will See Is Not Technology, Not The Internet, Not E-commerce. It Is An Unprecedented Change In The Human Condition. For The First Time - Literally - Substantial And Rapidly Growing Numbers Of People Have Choices. For The First Time, They Will Have To Manage Themselves. And Society Is Totally Unprepared For It.

The Best Plan Is Only A Plan... Unless It Degerates Into Work.

There Is Every Indication That The Period Ahead Will Be An Innovative One, One Of Rapid Change In Technology , Society , Economy , And Institutions .

Management Means, In The Last Analysis, The Substitution Of Thought For Brawn And Muscle, Of Knowledge For Folkways And Superstition, And Of Cooperation For Force. It Means The Substitution Of Responsibility For Obedience To Rank, And Of Authority Of Performance For The Authority Of Rank.