Managers Are The Basic And Scarcest Resource

Making Changes To Better Appeal To Customer Is Innovation.

Systematic Decision Review Also Shows Executives Their Own Weaknesses, Particularly The Areas In Which They Are Simply Incompetent. In These Areas, Smart Executives Don't Make Decisions Or Take Actions. They Delegate.

Strong People Have Strong Weaknesses.

People Are Effective Because They Say 'no,' Because They Say, 'this Isn't For Me.'

The Computer Actually May Have Aggravated Management's Degenerative Tendency To Focus Inward On Costs.