The Idea That You Can Take Smart

Corporations Are Economic Entities, To Be Sure, But They Are Also Social Institutions That Must Justify Their Existence By Their Overall Contribution To Society.

To 'turn Around' Is To End Up Facing The Same Way. Maybe That Is The Problem, All The Turning Organizations Around.

You Can Teach All Sorts Of Things That Improve The Practice Of Management With People Who Are Managers. What You Cannot Do Is Teach Management To Somebody Who Is Not A Manager, The Way You Cannot Teach Surgery To Somebody Whose Not A Surgeon.

Empowerment Is What Managers Do To People. Engagement Is What Managers Do With People.

Organizations Should Be Built And Managers Should Be Functioning So People Can Be Naturally Empowered. If Someone's Doing Their Job, If Someone's Working In One Of Your Warehouses, Say, They Should Know Their Job Better Than Anybody. They Don't Need To Be 'empowered,' But Encouraged And Left Alone To Be Able To Do What They Know Best.