The Human Brain Is An Incredible Pattern-matching

Any Business Plan Won't Survive Its First Encounter With Reality. The Reality Will Always Be Different. It Will Never Be The Plan.

The Internet Is Disrupting Every Media Industry...people Can Complain About That, But Complaining Is Not A Strategy. And Amazon Is Not Happening To Book Selling, The Future Is Happening To Book Selling.

Ebooks Had To Happen.

You Cannot Make A Business Case That You Should Be Who You Are Not

... If It's Not Your Style To Stretch And Go The Extra Mile To Make Sure Our Customer Experience Is Great, You're Going To Have An Allergic Reaction To This Company. You Probably Won't Stay. If You Do Try And Stay, But Can't Adapt To The Culture Then It Will Reject You Like A Virus From A Healthy Immune System.