The Best Leaders Are The Best Notetakers,

Leaders' Careers Will Usually Be Determined By Their Handling Of One Or Two Critical Events That No One Could Possibly Anticipate Or Plan For.

We're Going To See Leadership Emerge As The Most Important Element Of Business - The Attribute That Is Highest In Demand And Shortest In Supply.

Progress Is Mostly The Product Of Rogues.

Accept Change As A Friend. And Don't Take Yourself Too Seriously.

Are Your Customers Saying Wow?