Take Yourself Seriously But Take Yourself Lightly.

No One Can Make You Serve Customers Well. That's Because Great Service Is A Choice.

The Productivity Of A Work Group Seems To Depend On How The Group Members See Their Own Goals In Relation To The Goals Of The Organization.

Help People Reach Their Full Potential Catch Them Doing Something Right

If God Had Wanted Us To Talk More Than Listen, He Would Have Given Us Two Mouths Rather Than Two Ears.

Unexpressed Good Thoughts Aren't Worth Squat!