Screw-ups Are The Mark Of Excellence.

Creating In All Employees The Awareness That Their Best Efforts Are Essential And That They Will Share In The Rewards Of The Company's Success.

We Must Reject All Notions Of 'reform' That Serve Up More Of The Same: More Testing, More 'standards', More Uniformity, More Conformity, More Bureaucracy.

What Gets Measured Gets Done.

When You Choose A Managerial Path, You Are Choosing To Devote Your Life To People. Period.

We All Know Of The Dangers And Inequities Of The Traditional Digital Divide: People Who Have Good Access Tocomputer Networks Have A Distinct Advantage - In Terms Of Both Life Opportunities And Quality Of Life, I Wouldargue - Over The Vast Majority Of The World's Population That Does Not Yet Have Good Access To Computernetworks. The "other" Digital Divide Points To An Increasingly Unstable Situation That Has Developed Inlibrarianship As Digital Libraries Have Evolved And Matured.