People Who Talk Only Of Themselves Think

Make The Other Person Feel Important - And Do It Sincerely.

For Better Or Worse, You Must Play Your Own Little Instrument In The Orchestra Of Life.

Listen First. Give Your Opponents A Chance To Talk. Let Them Finish. Do Not Resist, Defend Or Debate. This Only Raises Barriers. Try To Build Bridges Of Understanding.

Be Honest, Look For Areas Where You Can Admit Error And Say So. Apologize For Your Mistakes. It Will Help Disarm Your Opponents And Reduce Defensiveness.

Get The Facts. Let's Not Even Attempt To Solve Our Problems Without First Collecting All The Facts In An Impartial Manner.