People Need To Know How Their Job

Just Because You Can Measure Everything Doesn't Mean That You Should.

I Should Estimate That In My Experience Most Troubles And Most Possibilities For Improvement Add Up To The Proportions Something Like This: 94% Belongs To The System Responsibility Of Management 6% Special

A Leader Knows Who Is Outside Of The System And Needs Special Help.

If You Can't Describe What You Are Doing As A Process, You Don't Know What You're Doing.

The Most Important Figures For Management Of Any Organization Are Unknown And Unknowable.