People Forget Already How Much Utility They

I’m A Big Fan Of All-you-can-eat Plans, Because They’re Simpler For Customers.

Ebooks Had To Happen.

The Internet Is Disrupting Every Media Industry...people Can Complain About That, But Complaining Is Not A Strategy. And Amazon Is Not Happening To Book Selling, The Future Is Happening To Book Selling.

I Think One Of The Things People Don't Understand Is We Can Build More Shareholder Value By Lowering Product Prices Than We Can By Trying To Raise Margins. It's A More Patient Approach, But We Think It Leads To A Stronger, Healthier Company. It Also Serves Customers Much, Much Better.

To Get Something New Done You Have To Be Stubborn And Focused, To The Point That Others Might Find Unreasonable.