Organizations Should Try To Find Out If

I Am Reminded How Hollow The Label Of Leadership Sometimes Is And How Heroic Followership Can Be.

Some Of The Strongest Resistance To Necessary Change Is The Result Of What Jim O'toole Has So Aptly Characterized As "the Ideology Of Comfort And The Tyranny Of Custom."

Possess The "nobel Factor": Possess And Constantly Demonstrate Optimism, Faith, And Hope. They Create Choices. I Am Reminded Of An Ancient Chinese Proverb: "that The Birds Of Worry And Care Fly Above Your Head, This You Cannot Change; But That They Build Nests In Your Hair, This You Can Prevent."

Leaders Are People Who Do The Right Thing: Managers Are People Who Do Things Right. Both Roles Are Crucial, But They Differ Profoundly. I Often Observe People In Top Positions Doing Wrong Things Well.

I Used To Think That Running An Organization Was Equivalent To Conducting A Symphony Orchestra. But I Don't Think That's Quite It; It's More Like Jazz. There Is More Improvisation. Someone Once Wrote That The Sound Of Surprise Is Jazz, And If There's Any One Thing That We Must Try To Get Used To In This World, It's Surprise And The Unexpected. Truly, We Are Living In World Where The Only Thing That's Constant Is Change.