Organizations May Be Better Able To Tame

Alternative Descriptions Of The Same Reality Evoke Different Emotions And Different Associations.

Most Of The Moments Of Our Life - And I Calculated, You Know, The Psychological Present Is Said To Be About Three Seconds Long; That Means That, You Know, In A Life There Are About 600 Million Of Them; In A Month, There Are About 600,000 - Most Of Them Don't Leave A Trace.

We Are Far Too Willing To Reject The Belief That Much Of What We See In Life Is Random.

Each Additional Day Together Is A Gift. The End Of The Day Means The End Of Hostilities, The Recognition That The Underlying Shared Values And Commitment To The Relationship Trump The Need For One Last Dig Or Self-righteous Justification.

Employers Who Violate Rules Of Fairness Are Punished By Reduced Productivity, And Merchants Who Follow Unfair Pricing Policies Can Expect To Lose Sales.