One Does Not Start With Facts. One

The Most Valuable Assets Of A 20th-century Company Were Its Production Equipment. The Most Valuable Assets Of A 21st-century Institution, Whether Business Or Nonbusiness, Will Be Its Knowledge, Workers, And Their Productivity.

Profit Is Not A Cause But A Result-

What The Customer Buys And Considers Value Is Never A Product. It Is Always Utility, That Is, What A Product Or A Service Does For The Customer.

Follow Effective Action With Quiet Reflection.

Balance Sheets Are Meaningless. Our Accounting Systems Are Still Based On The Assumption That 80% Of Costs Are Manual Labor.