Management Is, Above All, A Practice Where

Management Is, Above All, A Practice Where Art, Science, And Craft Meet

This Obsession With Leadership... It's Not Neutral; It's American, This Idea Of The Heroic Leader Who Comes In On A White Horse To Save The Day. I Think It's Killing American Companies.

Strategic Planning Is Not Strategic Thinking. Indeed, Strategic Planning Often Spoils Strategic Thinking, Causing Managers To Confuse Real Vision With The Manipulation Of Numbers.

Organizations Should Be Built And Managers Should Be Functioning So People Can Be Naturally Empowered. If Someone's Doing Their Job, If Someone's Working In One Of Your Warehouses, Say, They Should Know Their Job Better Than Anybody. They Don't Need To Be 'empowered,' But Encouraged And Left Alone To Be Able To Do What They Know Best.

Organizations Are Communities Of Human Beings, Not Collections Of Human Resources