Management Is, Above All, A Practice Where

Anecdotal Data Is Not Incidental To Theory Development At All, But An Essential Part Of It.

We're All Flawed, But Basically, Effective Managers Are People Whose Flaws Are Not Fatal Under The Circumstances. Maybe The Best Managers Are Simply Ordinary, Healthy People Who Aren't Too Screwed Up.

Companies Are Communities. Theres A Spirit Of Working Together. Communities Are Not A Place Where A Few People Allow Themselves To Be Singled Out As Solely Responsible For Success.

You Can Teach All Sorts Of Things That Improve The Practice Of Management With People Who Are Managers. What You Cannot Do Is Teach Management To Somebody Who Is Not A Manager, The Way You Cannot Teach Surgery To Somebody Whose Not A Surgeon.

An Unsuccessful Manager Blames Failure On His Obligations; The Effective Manager Turns Them To His Own Advantage. A Speech Is A Chance To Lobby...a Visit To An Important Customer A Chance To Extract Trade Information.