Knowledge Needs To Be A Verb.

Without Theory We Can Only Copy.

A Manager Of People Knows That In This Stable State It Is Distracting To Tell The Worker About A Mistake.

A Manager Of People Needs To Understand That All People Are Different. This Is Not Ranking People. He Needs To Understand That The Performance Of Anyone Is Governed Largely By The System That He Works In, The Responsibility Of Management.

Each System Is Perfectly Designed To Give You Exactly What You Are Getting Today.

You Do Not Install Quality; You Begin To Work At It.