Invest Time, Don't Spend It.

Most Salespeople Are Half Prepared. They Know Everything About Their Company And Their Product. They Know Nothing About Their Prospect.

Take Your Job Seriously, But Don't Take Their Complaints Personally. If You Take It Personally You'll Get Upset And Lose Your Edge. If You Take It Too Personally, You'll Lose Your Edge And Your Job. If You Take It Seriously -- It's You With Them. If You Take It Personally, It's You Against Them. What Steps Can You Take To Ensure Keeping Your Cool?

Becoming Well Known (at Least Among Your Prospects & Connections) Is The Most Valuable Element In The Connection Process.

How Friendly Are Your Companies' First Words? Just Try This...start All Conversations With Customers Using One Of The Following Words Or Phrases: 'great!' 'no Problem', 'you're In Luck', 'that's My Favorite Problem'.

The Biggest Reason That Positive Endings Don't Happen Is Because Employees Are Trained On Policies And Rules Rather Than Principles.