In The Past A Leader Was A

Your Customers Are Only Satisfied Because Their Expectations Are So Low And Because No One Else Is Doing Better. Just Having Satisfied Customers Isn't Good Enough Anymore. If You Really Want A Booming Business, You Have To Create Raving Fans.

The Only Job Security You Have Today Os Your Commitment To Continuous Personal Improvement.

As A Manager The Important Thing Is Not What Happens When You Are There, But What Happens When You Are Not There

The Best Minute You Spend Is The One You Invest In People

Connect The Dots Between Individual Roles And The Goals Of The Organization. When People See That Connection, They Get A Lot Of Energy Out Of Work. They Feel The Importance, Dignity, And Meaning In Their Job.