In The Midst Of All The Chaos

We Tried To Set Up A Company That Patterned Ourselves After Southwest In All The Fun, The Spirit, The Great People, The Smile, The Efficiency Side Of It, But We've Added Some Extras That People Aren't Used To Finding On Southwest.

People Do A Better Job If They Respect The Leader Of The Company. I Learned That On My Mission - The Value Of People And How To Truly Appreciate Them.

People Were Desperately Trying To Fill Their Seats For The Summer. And So Prices Are Really Low Right Now. And So They Are Kept From Raising Prices To Make Up For That Difference.

The Lisbon Hub Is Important To Portugal, The Country. That's Not Going To Go Away. It Needs To Be There. The Country Depends On Tourism.

When You Can Sell [empty Seats] At The Gate For An Upgrade For 500 Bucks Or 600 Bucks... It Makes All The Sense In The World.