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Of All The Decisions An Executive Makes, None Is As Important As The Decisions About People, Because They Determine The Performance Capacity Of The Organization.

The Customer Rarely Buys What The Business Thinks It Sells Him.

Defending Yesterday Is Far More Risky Than Making Tomorrow.

Decisions Of The Kind The Executive Has To Make Are Not Made Well By Acclamation. They Are Made Well Only If Based On The Clash Of Conflicting Views...the First Rule In Decision-making Is That One Does Not Make A Decision Unless There Is Disagreement.

Leadership Is All About Getting Results.