If You Measure It, It Will Improve.

The Instinct To Produce Great Work Doesn't Require A Fancy Notebook.

The Most Successful Givers Aren’t Doing It Because They’re Being Told To. They Do It Because Doing It Is Fun. It Gives Them Joy.

I Think That Any Time Reality Doesn't Match Your Expectations, It Means That Marketing Was Involved.

Instead Of Working So Hard To Prove The Skeptics Wrong, It Makes A Lot More Sense To Delight The True Believers. They Deserve It, After All, And They're The Ones That Are Going To Spread The Word For You.

Two Different Things: A Crowd Is A Tribe Without A Leader. A Crowd Is A Tribe Without Communication. Most Organizations Spend Their Time Marketing To The Crowd. Smart Organizations Assemble The Tribe.