If You Focus On Principles, You Empower

There Are Certain Things That Are Fundamental To Human Fulfillment. The Essence Of These Needs Is Captured In The Phrase 'to Live, To Love, To Learn, To Leave A Legacy.' The Need To Leave A Legacy Is Our Spiritual Need To Have A Sense Of Meaning, Purpose, Personal Congruence, And Contribution.

The Ability To Establish, Grow, Extend, And Restore Trust Is The Key Professional And Personal Competency Of Our Time.

We Simply Assume That The Way We See Things Is The Way They Really Are Or The Way They Should Be. And Our Attitudes And Behaviors Grow Out Of These Assumptions.

As Long As You Think The Problem Is Out There, That Very Thought Is The Problem

Always Treat Your Employees Exactly As You Want Them To Treat Your Best Customers. You Can Buy A Person's Hand, But You Can't Buy His Heart; His Heart Is Where His Enthusiasm Is. You Can Buy His Back, But You Can't Buy His Brain. That's Where His Creativity Is. Treat Employees As Volunteers Just As You Treat Customers As Volunteers, Because That's What They Are. They Volunteer The Best Parts - Their Hearts And Minds.