If We Know How To Listen To

Unfortunately, Too Many Executives Believe The Myths About Trust. Myths Like How Trust Is Soft And Is Merely A Social Virtue. The Reality Is That Trust Is Hard-edged And Is An Economic Driver.

True Effectiveness Is A Function Of Two Things: What Is Produced (the Golden Eggs) And The Producing Asset (the Goose).

If You Don't Choose To Do It In Leadership Time Up Front, You Do It In Crisis Management Time Down The Road.

While I Believe In The Power Of Positive Thought, I Do Not Believe That You Or I Can Simply Psyche Ourselves Into Success Or Peace Of Mind.

It Takes A Great Deal Of Character Strength To Apologize Quickly Out Of One's Heart Rather Than Out Of Pity. A Person Must Possess Himself And Have A Deep Sense Of Security In Fundamental Principles And Values In Order To Genuinely Apologize.