If I Had To Sum Up In

In The Old Days, If A Neighbors Apples Fell Into Your Yard, You Worked It Out Over The Back Fence Or Picked Them Up And Made Pies. Today, You Sue.

There's No Great Mystery To Satisfying Your Customers. Build Them A Quality Product And Treat Them With Respect. It's That Simple.

If You Own Up To Your Mistakes, You Don't Suffer As Much. But That's A Tough Lesson To Learn.

I Forgot To Shake Hands And Be Friendly. It Was An Important Lesson About Leadership.

There's A Billboard In A Little Farm Town In The Midwest That Says: If You Complain About Farmers, Don't Talk With Your Mouth Full.