I Don't Have Any Secret Sauce And

When It Comes To Starbucks, I Take Every Threat Very Personally.

This May Sound A Bit Naive, But I Got Here By Believing In Big Dreams.

Beverages Have To Be Created. And They're Created By Looking At What Trend Is In, Say, The Fashion Industry - What Color's Hot Right Now.

We Think Of Starbucks Not As A Coffee Company But A Media Company.

I Probably Have About Four Or Five Cups Of Coffee A Day. I Make Myself An Espresso Macchiato When I Wake, Which Is A Shot Of Espresso And Just A Dollop Of Steamed Milk. Then, If I'm Going To Do Some Work At Home, I Would Make Myself A French Press. It's The Best Way To Make Conventional Coffee.