Habits Are Where Our Lives And Careers

You Can Be Right Or You Can Have Empathy. You Can't Do Both.

Canoeing Was Hard And Scary, And The Wind Could Blow You Across The Lake If You Did It Wrong. After A Year Of Not Doing It Right, I Could Talk To People And Get Them To Sit Up Straight, Take Different Kinds Of Chances, To Breathe Differently, To Engage In The Moment In The Boat. And I Changed Them, And I Changed Me In The Process.

The Market And The Consumer And Idea Trump The System.

You Can Listen To What People Say, Sure. But You Will Be Far More Effective If You Listen To What People Do.

There's A Huge Difference Between Being A Replaceable Cog On The Assembly Line And Being The One Who Is Missed, The One With A Unique Contribution, The One Who Made A Difference.