Friendly People Are Caring People, Eager To

Leaders Is The New Organisation Do Not Lack Motivational Tools, But The Tools Are Different From Those Of Traditional Corporate Bureaucrats. The New Rewards Are Based Not On Status But On Contribution, And They Consist Not Of Regular Promotion And Automatic Pay Rises, But Of Excitement About The Mission And A Share Of The Glory Of Success.

In Most Important Ways, Leaders Of The Future Will Need The Traits And Capabilities Of Leaders Throughout History: An Eye For Change And A Steadying Hand To Provide Both Vision And Reassurance That Change Can Be Mastered, A Voice That Articulates The Will Of The Group And Shapes It To Constructive Ends, And An Ability To Inspire By Force Of Personality While Making Others Feel Empowered To Increase And Use Their Own Abilities.

People Who Are Making Decisions About The Future Often Don't Have Access To Some Of The Best Ideas In The Company, Which May Be At The Periphery Or At Lower Levels.

Leaders Must Pick Causes They Won't Abandon Easily, Remain Committed Despite Setbacks, And Communicate Their Big Ideas Over And Over Again In Every Encounter.

Change Is Like Putting Lipstick On A Bulldog. The Bulldog's Appearance Hasn't Improved, But Now It's Really Angry.