Employees Are A Company's Greatest Asset -

By The Time I Stepped Down As Xerox's Ceo In 2009 - And As Chairman In January 2010 - Xerox Had Become The Vibrant, Profitable And Revitalized Company That It Still Is Today. What Made The Difference Was A Strong Turnaround Plan, Dedicated People And A Firm Commitment From Company Leaders.

I Worked In Sales. It Was Definable, It Had A Quantifiable Approach To Accomplishment That Had A Great Deal Of Importance To Me. It Had A Degree Of Clarity That I Loved. And Of Course, It Was Core.

There Is An Explosion Of Information Happening, Yet People Demand Quick Access To Relevant Content That Cuts Through The Clutter.

When I Became Ceo Of Xerox 10 Years Ago, The Company's Situation Was Dire. Debt Was Mounting, The Stock Sinking And Bankers Were Calling. People Urged Me To Declare Bankruptcy, But I Felt Personally Responsible For Tens Of Thousands Of Employees.

What Do You Really Believe Makes A Difference In The Company? For Me It's Really Clear. It's About Customers And Employees. Everything Else Follows. If You Take Care Of Your Customers And You Have Motivated Employees, Everything Else Follows.