Entire Families Work For Xerox.

Customers Require The Effective Integration Of Technologies To Simplify Their Workflow And Boost Efficiency.

People Ask My Mother Whether She Had Any Idea That I'd Be Ceo Of A Company Some Day, And She Would Say, 'absolutely Not. Totally Out Of The Realm Of Possibility.' There Was Certainly Nothing That Would Have Been Very Predictable In My Upbringing.

Whenever An Earthquake Or Tsunami Takes Thousands Of Innocent Lives, A Shocked World Talks Of Little Else. I'll Never Forget The Wrenching Days I Spent In Haiti Last Year For Save The Children Just Weeks After The Earthquake.

Not Everybody Is Created Equal, And It's Important For Companies To Identify Those High Potentials And Treat Them Differently, Accelerate Their Development And Pay Them More. That Process Is So Incredibly Important To Developing First-class Leadership In A Company.

One Of The Things We Often Miss In Succession Planning Is That It Should Be Gradual And Thoughtful, With Lots Of Sharing Of Information And Knowledge And Perspective, So That It's Almost A Non-event When It Happens.