Effective Process Is Not Bureaucracy. Bureaucracy Is

There Are Multiple Ways To Be Externally Focused That Are Very Successful. You Can Be Customer-focused Or Competitor-focused. Some People Are Internally Focused, And If They Reach Critical Mass, They Can Tip The Whole Company.

We Are At The 1908 Hurley Washing Machine Stage With The Internet.

Mediocre Theoretical Physicists Make No Progress. They Spend All Their Time Understanding Other People's Progress.

Entrepreneurs Must Be Willing To Be Misunderstood For Long Periods Of Time.

Focusing On The Customer Makes A Company More Resilient.