Don't Settle For Less Than Is Possible.

Integrity May Be About Little Things As Much Or More Than Big Ones.

Train Everyone Lavishly. You Can't Overspend On Training.

One Potential Long-term Problem With Many Current Digital Libraries Is That They Grew Out Of And Aresupported By Bricks-and-mortar Libraries. Although There Is Nothing Inherently Wrong With That Arrangement, Inreality It Creates A Potentially Dangerous Situation That I Call "the Other Digital Divide."

The Workplace Revolution That Transformed The Lives Of Blue-collar Workers In The 1970s And 1980s Is Finally Reaching The Offices And Cubicles Of The White-collar Workers.

The Company's Most Urgent Task Is To Learn To Welcome, Beg For, Demand - Innovation From Everyone.