Don't Quack Like A Duck, Soar Like

As A Leader You Provide For People Only What They Can't Provide For Themselves.

Your Customers Are Only Satisfied Because Their Expectations Are So Low And Because No One Else Is Doing Better. Just Having Satisfied Customers Isn't Good Enough Anymore. If You Really Want A Booming Business, You Have To Create Raving Fans.

Leadership Is About Going Somewhere. If You And Your People Don’t Know Where You Are Going, Your Leadership Doesn’t Matter.

Feedback Is The Breakfast Of Champions.

The Greatest Leaders Mobilize Others By Coalescing People Around A Shared Vision.