Don’t Just Play The Game – Change

I've Taken Many Knocks Over The Years But It Has Only Made Me Stronger And More Determined To Succeed.

Setting Customer Expectations At A Level That Is Aligned With Consistently Deliverable Levels Of Customer Service Requires That Your Whole Staff, From Product Development To Marketing, Works In Harmony With Your Brand Image.

The Best Lessons Are Usually Learned From Failure. You Musn't Beat Yourself Up If You Fail - Just Pick Yourself Up, Learn As Much As You Can From The Experience And Get On With The Next Challenge...the Brave May Not Live Forever, But The Cautious Never Live At All.

What Can You Do To Make A Difference? And Why Should You Do It? (...) The Scale Of One's Social Investments Doesn't Matter. What Matters Is That You Operate As A Force For Good At Every Scale Available To You.

I Have No Secret. There Are No Rules To Follow In Business. I Just Work Hard And, As I Always Have Done, Believe I Can Do It. Most Of All, Though, I Try To Have Fun.