Differentiate With Value Or Die With Price.

Random Acts Of Kindness And The Desire To Do The Best Job Possible Lead To Trust.

Be Friendly First. Service Starts With A Friendly Person With A Friendly Smile, Who Offers Friendly Words First. How Friendly Are You?

The Best Way To Apologize Is To Let The Customer Vent First. Don't Interrupt, Just Take Notes And Make Empathetic Noises. You Can Even Tell The Customer That It Makes You Mad Too. Second, Ask The Customer What Their Speed Of Need Is. Tell Them What They Ant To Hear. That You Apologize, That You Understand How They Feel, That You Are Meeting With The Appropriate People To Get A Resolve, And That It Will Be Done In 24-hours.

If You Want To Be The Best Salesperson, First You Must Be The Best Person.

People Will Try To Rain On Your Parade Because They Have No Parade Of Their Own.