Brand Inside Is More Important Than Brand

It's Relatively Simple. If We're Not Getting More, Better, Faster Than They Are Getting More, Better, Faster, Then We're Getting Less, No Better Or More Worse.

A While Back, I Came Across A Line Attributed To Ibm Founder Thomas Watson. If You Want To Achieve Excellence, He Said, You Can Get There Today. As Of This Second, Quit Doing Less-than-excellent Work.

A Vibrant, Rich, Growing Corpus Of Public-domain Books Is A Vital Public Good - Similar To Parks, The Infrastructure Of Basic Services, And Other Hallmarks Of Any Advanced Society.

Musing On The Phrase 'waste Of Time.' So Much More Complex Than It Appears. Many 'wastes Of Time' Small Talk, Daydreaming Are Imperatives.

I Urge You To Set A Tough, Quantitative Target For Adding "differentiators" As I Call Them, To Every Service You Provide.