Are Your Customers Saying Wow?

The Most Important And Visible Outcropping Of The Action Bias In Excellent Companies Is Their Willingness To Try Things Out, To Experiment. If You Wait Until You Believe You Are Safe, Sure To Be Without Occasional Foolish Feelings, You've Most Likely Waited Too Long.

I Find Digital Content Much Easier And More Rewarding To Interact With On Screen Than Printed On Paper.

I Want The Public As Well As Libraries And Schools To Enjoy Unlimited Access To Public-domain Books. This Means No Charges For These Kind Of Texts Themselves.

Musing On The Phrase 'waste Of Time.' So Much More Complex Than It Appears. Many 'wastes Of Time' Small Talk, Daydreaming Are Imperatives.

As Project Chief You Are Creating A Narrative, A Story, A Good Yarn. If You Look At The Process-journey That Way, You And Your Gang Will ... Dramatically Up The Odds Of A Wow Outcome!