Almost All Quality Improvement Comes Via Simplification

If Not Excellence, What? If Not Excellence Now, When?

Excellent Firms Don't Believe In Excellence - Only In Constant Improvement And Constant Change.

Leaders' Careers Will Usually Be Determined By Their Handling Of One Or Two Critical Events That No One Could Possibly Anticipate Or Plan For.

Business, Life Itself, Is Damned Hard Work If You Wanna Be Good At It. Actually, That's Precisely Wrong. Business Ceases To Be Work When You're Chasing A Dream That Has Engorged You. ("work Should Be More Fun Than Fun" - Noel Coward.) And If The Passion Isn't There. Then Biotech And Plumbing Will Be Equal Drags.

Organizations Exist To Serve. Period. Leaders Live To Serve. Period.