Your Most Unhappy Customers Are Your Greatest

I've Been Studying How Quickly We Can Get Energy Out To The Poor Countries - A Lot Of Which Are In Africa - And How Little Progress We've Made There. There's No More Electricity Today In Sub-saharan Africa Per Person Than There Was 20 Years Ago.

To Be Born Poor Is Not Our Fault, But To Die Poor Is Crime

If You're Too Focused On Your Current Business, It's Hard To Change And Concentrate On Innovating.

Great Organizations Demand A High Level Of Commitment By The People Involved. Eliminate Politics, By Giving Everybody The Same Message. Keep A Flat Organization In Which All Issues Are Discussed Openly. Empower Teams To Do Their Own Things.

Exposure To The Reproductions [of Corbis-owned Fine Art Photographs] Is Likely To Increase Rather Than Diminish Reverence For The Real Art And Encourage More People To Get Out To Museums And Galleries.