You Do Not Install Quality; You Begin

Divide Responsibility And Nobody Is Responsible.

People Are Born With Intrinsic Motivation, Self-esteem, Dignity, Curiosity To Learn, Joy In Learning.

Confusing Common Causes With Special Causes Will Only Make Things Worse.

There Is No Economy In Having One Operation Produce A Part And Another Separate The Good Ones From The Bad Ones.

Transformation Is Not Automatic. It Must Be Learned; It Must Be Led.