Western Business People Often Don't Get The

The Social Brain Is In Its Natural Habitat When We're Talking With Someone Face-to-face In Real Time.

Companies In The East Put A Lot More Emphasis On Human Relationships, While Those From The West Focus On The Product, The Bottom Line. Westerners Appear To Have More Of A Need For Achievement, While In The East There's More Need For Affiliation.

Iq And Technical Skills Are Important, But Emotional Intelligence Is The Sine Qua Non Of Leadership.

Whoever Has The Mind To Fight Has Broken His Connection With The Universe. If You Try To Dominate People You Are Already Defeated. We Study How To Resolve Conflict, Not How To Start It.

Cognitive Skills Such As Big-picture Thinking And Long-term Vision Were Particularly Important. But When I Calculated The Ratio Of Technical Skills, Iq, And Emotional Intelligence As Ingredients Of Excellent Performance, Emotional Intelligence Proved To Be Twice As Important As The Others For Jobs At All Levels.