We're Going To See Leadership Emerge As

I Want The Public As Well As Libraries And Schools To Enjoy Unlimited Access To Public-domain Books. This Means No Charges For These Kind Of Texts Themselves.

Advantage Comes Not From The Spectacular Or The Technical. Advantage Comes From A Persistent Seeking Of The Mundane Edge.

In Mckinsey's World, All Of Life Is One Of Two Things: Strategy Or Organization.

We Often Hear That The Digital Age Has Resulted In A Devaluing Of Time, Space, And Place. But I Wonder If Theseclaims Are Exaggerated.

Customers Perceive Service In Their Own Unique, Idiosyncratic, Emotional, Irrational, End-of-the-day, And Totally Human Terms. Perception Is All There Is!