We Owe Our Existence To Innovation. Our

A Titled Leader Relies Heavily On Positional Power To Get Things Done; A Natural Leader Is Able To Mobilize Others Without The Whip Of Formal Authority.

All Too Often, A Successful New Business Model Becomes The Business Model For Companies Not Creative Enough To Invent Their Own.

The Only Thing That Can Be Safely Predicted Is That Sometime Soon Your Organization Will Be Challenged To Change In Ways For Which It Has No Precedent.

Are We Changing As Fast As The World Around Us?

Truth Be Told, There Are Lots Of Companies That Provide Exemplary Phone Support. Directv, Virgin America And Apple Are A Few That Regularly Exceed My Expectations.