There Is No Such Thing As A

The Workplace Revolution That Transformed The Lives Of Blue-collar Workers In The 1970s And 1980s Is Finally Reaching The Offices And Cubicles Of The White-collar Workers.

To Sell Is Above All To Master The Art And Science Of Listening.

For The Blue-collar Worker, The Driving Force Behind Change Was Factory Automation Using Programmable Machine Tools. For The Office Worker, It's Office Automation Using Computer Technology: Enterprise-resource-planning Systems, Groupware, Intranets, Extranets, Expert Systems, The Web, And E-commerce.

Forget Loyalty. Or At Least Loyalty To One's Corporation. Try Loyalty To Your Rolodex-your Network-instead.

Integrity May Be About Little Things As Much Or More Than Big Ones.