The Roots Of The Problems We Face

Leadership Without Mutual Trust Is A Contradiction In Terms.

In A Very Real Sense, There Are Only Two Roles In Organisations: Customers And Suppliers. Everybody Functions Simultaneously In Both Roles, Whether Inside Or Outside The Organisation The Essence Of Good Business, Therefore, Is The Quality Of The Relationship Between Customer And Supplier.

As Human Beings, We Are Responsible For Our Own Lives. Our Behavior Is A Function Of Our Decisions, Not Our Conditions. We Can Subordinate Feelings To Values.

People Are Social Beings And Want Interaction And Social Learning Is The Primary Form Of Learning, Just As Word Of Mouth Advertising Is The Highest Form Of Advertising.

Creating And Integrating An Empowering Personal Mission Statement Is One Of The Most Important Investments We Can Make.