The Lizard Isn't Listening And The Lizard

On The One Hand You Take Life Too Seriously, And On The Other, You Do Not Take Playful Existence Seriously Enough.

As An Organization Grows And Succeeds, It Sows The Seeds Of Its Own Demise By Getting Boring.

It Is Not Virtuous In Any Way To Put Yourself Down, Or To Punish Yourself, Because You Do Not Feel You Have Lived Up To Your Best Behavior At Any Given Time.

The Best Time To Do Great Customer Service Is When A Customer Is Upset.

The Scalable, Profitable Strategy Is To Change The Game, Not To Become The Most Average.