The Healthier A New Venture And The

The Critical Question Is Not "how Can I Achieve?" But "what Can I Contribute?"

If A Manager Spends More Than 10 Percent Of His Time On "human Relations" The Group Is Probably Too Large.

One Reason For The Tremendous Increase In Health-care Costs In The U.s. Is Managerial Neglect Of The "hotel Services" By The People Who Dominate The Hospital, Such As Doctors And Nurses.

It Is Easier To Raise The Performance Of One Leader Than It Is To Raise The Performance Of A Whole Mass.

Keep The Boss Aware. Bosses, After All, Are Held Responsible By Their Own Bosses For The Performance Of Their Subordinates. They Must Be Able To Say: "i Know What Anne [or John] Is Trying To Do."