The Customer Rarely Buys What The Business

Above All, Innovation Is Not Invention. It Is A Term Of Economics Rather Than Of Technology.

Morale In An Organization Does Not Mean That "people Get Along Together"; The Test Is Performance Not Conformance.

The Leader Of The Past Was A Person Who Knew How To Tell. The Leader Of The Future Will Be A Person Who Knows How To Ask.

We All Have A Vast Number Of Areas In Which We Have No Talent Or Skill And Little Chance Of Becoming Even Mediocre. In Those Areas A Knowledge Workers Should Not Take On Work, Jobs And Assignments. It Takes Far More Energy To Improve From Incompetence To Mediocrity Than It Takes To Improve From First-rate Performance To Excellence.

Progress Is Obtained Only By Exploiting Opportunities, Not By Solving Problems. When You Solve Problems, All You Do Is Guarantee A Return To Normalcy.