The Best Investor Is Your Customer.

People Have To Understand That They Can Reject Technology. They Can Turn Off Their Cell Phone. They Can Stop Looking At Their E-mail. It's There If They Want It. It's Not Being Forced On Them.

What's Really Going On Here Is, This Is A Media Shift. It's Comparable To What Happened In The 1950s And The Birth Of Electronic Mass Media Back Then.this Is The Birth Of A New Kind Of Personal Media, Where, Instead Of We're All Watching One Program, We're All Watching Each Other. And The History Of Media Makes It Really Clear. Whenever We Have A Big Innovation, The First Wave Of Stuff We Do Is Pretty Crummy. The Printing Press Gave Us Pornography, Cheap Thrillers, And How-to Books. Television Gave Us Newt Minow's Vast Wasteland.

I Would Like To See Us Shake-in, Instead Of A Shakeout, In The Sense That It's True That There's A Lot Of Junk Online, And We Have To Filter It And So Forth.

I Joined The Board Of The Santa Fe Institute.

I've Seen Disgusting Excess In Business, And I've Seen Disgusting Excess In Washington. But At The Same Time, I've Certainly Learned That Washington Matters And That You Can't Ignore It, Especially When You Get Into Telecom.